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Visiting your college's financial aid office is the most recommended action when encountering issues with your financial aid application. Financial aid offices are specifically designed to assist students with their financial aid needs and can provide personalized support tailored to your situation. They have the expertise to address a variety of issues, whether they concern documentation, eligibility, deadlines, or application procedures. By consulting directly with the staff, you can get accurate information and guidance on how to resolve any problems, ensuring that you do not miss out on crucial funding for your education.

In contrast, contacting your parents may offer some support but is unlikely to resolve application-specific issues. Ignoring the problem can lead to missed deadlines or losing financial aid altogether, which is detrimental to your education. Looking for answers online might provide general advice or anecdotal information but lacks the personalized assistance and credibility that the financial aid office can provide.